Sub-processors

Effective October 11, 2026

Sigil R&D Inc. uses these service providers to run Sous. Each one is bound by a written agreement that protects the information and limits its use to providing the service to us. See the Privacy Policy for how we handle personal information.

ProviderPurposeDataLocation
Microsoft Corporation (Azure)Hosting, database, file storage and e-mail delivery (Azure Communication Services)All service dataUnited States
Twilio Inc.Text-message delivery and repliesMobile numbers, message content and delivery statusUnited States
Anthropic, PBCAI analysis of food-quality photos (customers using inspection)Plate photos and dish standardsUnited States
Stripe, Inc.Subscription billingBusiness billing contacts and payment detailsUnited States
Functional Software, Inc. (Sentry)Error monitoringTechnical error reports, which may include limited identifiersUnited States

Systems a business connects to Sous, such as its scheduling, point-of-sale or HR provider, are chosen by and contracted with that business, and are not our sub-processors.

We update this page before a new sub-processor starts handling customers' personal information. Customers can ask to be notified by e-mail at [email protected].